ESSENTIAL WORKPLACE SKILLS FOR THE 21st CENTURY

(SCANS REPORT)

THE FOUNDATION -- competence requires:

Basic Skills: reading, writing, arithmetic and mathematics, speaking, and listening

Thinking Skills: thinking creatively, making decisions, solving problems, visualizing things in the mind's eye, knowing how to learn, and reasoning

Personal Qualities: individual responsibility, self-esteem, sociability, self- management, and integrity

COMPETENCIES -- effective workers can productively use:

Sources: allocating time, money, materials, space, and staff

Interpersonal: working on teams, teaching others, serving customers, leading, Skills negotiating, and working well with people from culturally diverse backgrounds

Information: acquiring and evaluating data, organizing and maintaining files, interpreting and communicating, and using computers to process information

Systems: understanding social, organizational, and technological systems, monitorying and correcting performance, and designing or improving systems

Technology: selecting equipment and tools, applying technology to specific tasks, and maintaining and troubleshooting technologies

Reference: Secretary's Commission on Achieving Necessary Skills. (1991). What work requires of schools. Washington, DC: U.S. Department of Labor. (document in public domain)

THE FUTURE AND EDUCATION

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Bridges, W. (1994). JobShift. Reading, MA: Addison-Wesley.

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Dent, H. (1995). Job shock. New York: St. Martin=s Press.

Drucker, P. (1989). The new realities. New York: Harper & Row.

Kotter, J. (1995). The new rules. New York: The Free Press.

Laszlo, E. (1989). The inner limits of mankind. London: One World Publications Ltd.

Miller, L. (1984). American spirit. New York: Warner Books.

Miller, L. (1992). From barbarians to bureaucrats. New York: Warner Books.

Naisbitt, J. (1982). Megatrends. New York: Warner Books, Inc.

Naisbitt, J. (1994). Global paradox. New York: Avon Books.

Naisbitt, J., & Adurdene, P. (1990). Megatrends 2000. New York: William Morrow & Company, Inc.

Ornstein, R., & Ehrlich, P. (1989). New world, new mind. New York: Simon & Schuster.

Perelman, L. (1991). School's out: Hyperlearning, the new technology, and the end of education. New York: William Morrow.

Pilzer, P. (1990). Unlimited wealth: The theory and practice of economic alchemy. New York: Crown Publishing Group.

Pilzer, P. (1995). God wants you to be rich: The theology of economics. New York: Simon & Schuster.

Popcorn, F. (1991). The Popcorn report: Faith Popcorn on the future of your company, your world, your life. New York: Doubleday.

Rifkin, J. (1995). The end of work. New York: G. P. Putnam=s Sons.

Toffler, A. (1970). Future shock. New York: Bantam Books.

Toffler, A. (1974). Learning For tomorrow. New York: Random House.

Toffler, A. (1981). The third wave. New York: Bantam Books.

Toffler, A. (1990). Powershift. New York: Bantam Books.

Toffler, A.,& Toffler, H. (1995). Creating a new civilization. New York: Turner Publishing.